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SoapBox Order Turn-Around Time...

In nearly all cases, we will ship your order out within 24 to 48 hours after we receive it (the order). **
What would be the exceptions to that?

a) We might be temporarily out of stock on something. It's rare - but we do rely on natural products suppliers from around the world for some of our ingredients. Occasionally there's a glitch... or a war, or bad weather, or - - we just didn't estimate the demand for something and we needed to reorder quickly. Whatever the case - we'll let you know the details and then you can decide whether you want to let your order stand - or come back another time.

b) You've asked for something to be custom-made. Sometimes this takes a little longer to do. Again, we'll try and let you know if there will be any delay in filling your order.

c) Your request. Some people order well ahead of time for particular holidays - then tell us to ship it whenever we feel it's most effective to arrive nearest the holiday (Mother's Day, Valentines Day, Christmas, Birthdays, Father's Day, etc)

** In the case of "Bulk" essential oils - we may not always be able to get your order out within 24 - 48 hours.


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If you have any questions - please....
From the Southern California area...
(818) 993-9797
Outside Southern California...
Call Toll-Free 877-220-SOAP (7627)

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